Welcome to the help pages of Holiday Rep Ticket Diploma. If you have specific questions that are not covered please click here to contact us

What is the minimum age i can work as a holiday rep, club rep or childrens rep?
You can work from 18 years of age.

When is the best time to apply to be a holiday rep?
For the summer season, tour operators generally tend to have their main recruitment drives between October to April. Winter recruitment takes place between April to November. Nowadays, the tour operators are accepting application forms even if they have don't have any current vacancies. They will hold potential candidates on file and then call them up when their recruitment starts again.

Can I choose which resort I want to work in?
The majority of tour operators do ask if you have a resort that you would prefer to work in. However, it is not always guaranteed that you will get placed there. They will take into consideration factors like speaking the local language, having a good understanding of lots of personal experience of the area, or having relatives/close friends living there.

Will I have to pay for my rep uniform?
The majority of the major tour operators provide you with the uniform free of charge. Some tour operators may ask you for money towards it. This is taken out in small sums from your first few pay packets.

What will I do once the summer or winter season is over?
Once your summe or winter season is over and you have proved yourself as being a good rep, the tour operators will normally offer you winter or summer work. Winter work can be either in a winter sun or ski resort if offered in the tour operators brochure. If you fancy coming home for the winter to see friends and family then they will normally offer you work somewhere within the company in the UK either in their offices or their travel shops until the next summer season starts again.

Can I rep during my summer holiday from University?
Yes a high number of tour operators recruit high season reps. High season reps are reps that are sent out to a busy resort in the height of the summer season to help the other reps already in resort. High season reps will normally go out to resort between July to September.

Where would I live once I am in resort?
The tour operator will always provide you with accommodation. This can either be a room within the hotel that you are representing or shared accommodation with other reps. Shared accommodation is normally a villa with all the mod cons you may even be lucky enough to have a pool!!

Will I have to pay for my flights to and from resort?
No, the tour operator will provide you with the flights to your resort and back again at the end of the season. If for any reason you have to return back to the UK for an emergency before your season has ended, they will still pay for your flights.

Will I get any paid holiday whilst working as a rep?
This really depends on the tour operator you are working for to the contract they offer you. Some tour operators do not offer any paid holiday as you may be on a seasonal contract. Others will allow you a week off that you can either go back and visit the UK or stay within the resort.

What is the maximum age I can apply to be a holiday rep?
Apart from Club rep positions which the maximum age is normally 35, there is no current maximum age to become a holiday rep. In fact the tour operators actually encourage more mature candidates to apply as they have more life experience to offer the role.

I cannot speak another language, will this stop me being a rep?
Although speaking another language, especially a European one is desirable. It is not an essential requirement to becoming a holiday rep.

I did not excel at school will this effect my chances?
Tour operators do understand that not everybody excels at school but may still have the ability to become a rep. If you do not have any qualifications gained at school but have gained a higher education or extensive customer service experience then the tour operators will still consider your application. Club rep positions generally do not require any formal qualifications to apply.

What happens during my induction course once I am recruited?
Once you have been successfully accepted by a tour operator to work as a holiday rep you will normally have to complete a 24 week training course. Normally the first half of the training will be conducted in the UK then the second half within the resort you are sent too. With some companies training can be conducted in the resort where you are sent too. During this time you will be trained on: · Health and Safety Audits · How to complete paperwork · How to conduct a welcome meeting/transfer speech · Organising entertainment and guiding excursions · How to deal with holiday makers and resolve complaints/queries · Information on the company you will be working for · Information on the resort you will be working in · Currency conversion and exchange rates .

Which tour operator would suit me best?
Deciding which tour operator you would prefer to work for is a personal decision you will have to make by yourself. To find the right tour operator for you, it is best to do some research before applying. Factors to take into consideration are: The size of the company do you want to work in a small and friendly company or a larger corporate one. The destinations they offer Do you want to go for a tour operator that specialise in certain countries or one that offers holidays to all destinations. The incentives they offer their holiday reps. The career progression you can have within the company..

I have already applied to a tour operator but was not accepted, can I apply to them again?
Normally you can only reapply to a tour operator after 6 months of your first application. Many reps that were not successful the first time they apply, go onto be invited to an interview second time round. During the 6 month period it is advised to really focus on building up your customer service experience and knowledge on being a rep.

What incentives should a tour operator offer me?
All tour operators offer their holiday reps the following incentives: Free flights too and from the country they will be working in. Accommodation and related bills paid for Provision of company transport (if needed) Free travel insurance.

Why choose our training course?
Holiday Rep Ticket is part of Career In Travel, which has been established since 1997 and is a name you can trust. Since this time we have helped hundreds of people to break out into a career as a holiday rep. All of our trainers are holiday reps or have previously worked as holiday reps within recruitment, ensuring that you receive all of the right information you need.

Will this course help me to get a holiday rep job?
Yes it will, the course is approved by major tour companies. Our success rate for candidates getting jobs as holiday reps is very high, your dedicated recruitment advisor will support you every step of the way.

Do I need to come to a training venue?
No, all the training is completed online and at your leisure, you decide when you want to study.

Is there a time limit to completing the course?
No, you study at your pace.

Is the course recognised?
Yes, the course is written in conjunction with major tour companies and from people who have worked as holiday reps and within recruitment, ensuring that you receive all of the right information you need. 

Do I receive a diploma?
Yes, once you have completed the modules your diploma will be issued.

How do I receive my diploma?
Your diploma is issued once all your module exams have been marked and is available for you to download.

What is the cost of the course?
The course cost is £85.00. Please note you only pay once and have access for as long as you need.

How do access my modules?
Your modules are viewed online, but you have the option to print them off.

If I need help during my course who do I contact?
You have your own course tutor who you can contact at any time. They are there to answer any course related questions and provide help and support.

I want to work as a children’s rep, is this covered in the course?
Yes, ALL rep positions are covered including club, family, children's, campsite courier, entertainer, administration assistant, transfer rep of any kind or rep.

How I would do the course & how long does the course take?

The 12 module tests take around 20 hours to complete. Because there are no set time restraints to complete the course within, you can study in your own time and at your own pace. Your recruitment videos, application forms and manual is ongoing and is available for you to view at any time, even after completing the modules.

I am not 18 yet, can I still take the course?
If you are under the minimum age you can still take the course in preparation for when you reach the minimum age. You can start the course from 16 years of age.

What happens once I sign up?
An email will be sent to your inbox and you will gain access to your training course straight away.

I have an interview coming up in the next few days, will this course still benefit me?
Yes, as the recruitment help section you can use straight away. You will also have your own dedicated recruitment advisor who will help you to prepare for your interview, giving you the best chance of success.

I am not from the UK, can I still complete the course?
Yes you can. As the course is completed online you can study anywhere around the world.

When will my diploma be issued?
On completion of all 12 modules your diploma is instantly available to you online.

Will i still have access to my course material once i have completed the modules?
Yes, you have unlimited access to your course material for as long as you need and access to your course tutor and recruitment advisor.

I have to prepare a presentation for my interview, can i get help?
Yes, just contact your recruitment advisor and they will help you to plan it. Also we would recommend reading the presentation section in your recruitment manual.

Is there a time limit to completing the course?
No, you study at your pace.

Can i start the modules in any order?
Yes, you can take the modules in any order you choose.

Are my written answers marked by a real person?
Yes, they are marked by your course assessor.